One file, three jobs
The know your customer checklist, and the file it opens
Somebody will ask you for the file on a customer you took on eighteen months ago: what you collected, who signed it off, and when you last looked at it. This site is for the person who has to answer that. The free checklist sizes what a customer file has to hold at each risk rating and what a year of running them costs; the paid plan keeps the files afterwards, each with its rating, its evidence, its approver and the date it falls due again.
Free for 14 days. No card needed.
Clientvo Pro is $29 a month for the whole firm, billed monthly, however many people keep your customer files.
- 1
- free tool on this site
- Customer files only
- Tools
The checklist a customer file is sized from
Free to use. No account, no card, no sign-up.
| Tools | answers they give back | Free, on the worked example | |
|---|---|---|---|
| Know your customer requirements | 14,791 What a year of customer due diligence costs | Free |
The checklist is yours. Clientvo Pro keeps the customer files it sized.
The worksheet tells you the shape of the work. Pro holds the work itself: one record per customer, the evidence attached to it, the approval on it and a due date that comes round whether or not anyone remembers.
- Keep the file on your own disk as well as ours
- No Clientvo mark on a document that leaves your building
- Come back to a half-finished file instead of starting it again
- Your company name and registration number on every printed file
- The review reminder goes to whoever owns that customer
One file, three jobs
Know who the customer is, rate them, and prove you looked again
Every customer carries the evidence you collected, not a note that you did
Identity, ownership and the documents behind them sit on the customer record itself, with the date each item was collected and the person who collected it, so producing a file is opening it rather than searching four inboxes.
The risk rating decides what the file needs and how often it comes back
Standard, higher and enhanced are not labels here, they are what drives the evidence set and the review interval, so a customer rated up in March is on a shorter clock from March rather than from the next annual sweep.
A due date that arrives whether or not anyone remembers it
Each file carries its next review date and the reminder goes to the person who owns it. A file does not fail by being empty, it fails by going quiet, and the backlog of files with no review date is the number an examiner asks for first.
Should you buy a compliance suite instead?
If you need sanctions and PEP screening, transaction monitoring, case management and regulatory reporting in one place, buy a financial-crime suite and stop reading: we do none of those and we are not going to. Clientvo is for the firm whose actual problem is that the customer files are in a shared drive, a spreadsheet and one person's memory.
- What it is for
- Clientvo Keeping one defensible file per customer: evidence, rating, approver, next review
- A financial-crime compliance suiteScreening, monitoring, alerting and case management across the whole financial-crime program
- Who runs it
- Clientvo One person who owns KYC, with an approver for rated-up files
- A financial-crime compliance suiteA compliance team with analysts working queues
- What it does not do
- Clientvo No screening, no monitoring, no identity capture, no advice on whether a rule applies to you
- A financial-crime compliance suiteUsually everything, which is why it is bought and configured as a project
- How it is bought
- Clientvo $29 a month, cancel in one click, the checklist is free with no account
- A financial-crime compliance suiteAn annual contract with implementation, priced on request
No competitor price is quoted on this page and none is implied. Suite pricing in this category is quoted on request rather than published, so there is no figure we could source, and a made-up one would be worse than none.